Frequently Asked Questions (FAQ)

Welcome to Angular Furniture, your premier destination for modern, high-quality furniture in Hong Kong. We understand that shopping for furniture is a significant investment, and we want to ensure your experience with us is as seamless and informed as possible. Below, we have compiled a list of frequently asked questions to address your concerns regarding our products, materials, and care instructions.

1. What types of furniture does Angular Furniture offer?

At Angular Furniture, we specialize in curating a comprehensive collection of modern furniture designed to elevate your living space. Our range includes:

• Living Room: Sofas, coffee tables, TV units, and accent chairs.
• Dining Room: Dining tables, chairs, and sideboards.
• Bedroom: Beds, wardrobes, dressers, and nightstands.
• Office: Desks, office chairs, and storage solutions.

Each piece is selected to reflect contemporary design trends while maintaining functionality and comfort.

2. What materials are used in your furniture?

We pride ourselves on the quality of our craftsmanship. Our furniture is primarily constructed using a combination of solid wood, engineered wood (such as MDF and plywood), and metal frames. We use high-grade laminate and veneer finishes to ensure durability and aesthetic appeal. For upholstered items, we select premium fabrics and leathers that are both soft to the touch and resistant to wear.

3. How do I care for my Angular Furniture purchase?

Proper maintenance is key to preserving the beauty of your furniture. Here are some general guidelines:

• Wood Furniture: Use a soft, dry cloth to dust regularly. Avoid exposure to direct sunlight and moisture. For spills, wipe immediately with a slightly damp cloth and dry thoroughly.
• Upholstery: Vacuum fabric seats weekly to remove dust. For stains, use a mild detergent and water, testing on a small, inconspicuous area first. Leather should be conditioned periodically to maintain its suppleness.
• Metal Components: Wipe with a dry cloth. If rust appears (rare), use a fine steel wool pad to gently remove it.

4. Do you offer assembly services?

Yes, we understand that assembling furniture can be a challenge. We provide professional assembly services to ensure your new furniture is set up correctly and safely. Our team will contact you to schedule a convenient time for assembly once your order is ready for delivery.

5. What is your return policy?

We want you to be completely satisfied with your purchase. If you are not happy with your item, you may return it within 14 days of delivery for a full refund, provided the item is in its original condition and packaging. Please note that custom orders and final sale items are not eligible for return unless they arrive damaged or defective.

6. How can I track my order?

Once your order has been shipped, you will receive a notification email with tracking information. You can also log into your account on angularfurniture.com to view the status of your order at any time.

7. Is the furniture eco-friendly?

Sustainability is important to us. We strive to source materials responsibly and work with manufacturers who adhere to environmental standards. Our wood products come from sustainable forests, and we minimize the use of harmful chemicals in our finishes.

8. Can I see the furniture in person?

While we operate primarily online, we have a showroom located in Hong Kong where you can view many of our popular items. We recommend checking our website for the latest information on showroom hours and locations.

9. What payment methods do you accept?

We offer a variety of secure payment options, including major credit cards, PayPal, and local bank transfers. All transactions are encrypted to protect your financial information.

10. Need further assistance?

If you have any additional questions or need personalized advice, our customer service team is here to help. Feel free to contact us through our website’s live chat or submit an inquiry form, and we will respond promptly.

Thank you for choosing Angular Furniture. We look forward to helping you create a beautiful home.